OnAlbanian Terms and Conditions

Welcome to OnAlbanian ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our Albanian language learning platform at onalbanian.com. By accessing or using our services, you agree to comply with these Terms.

1. General Information

2. User Eligibility & Accounts

  • No Strict Age Limit: While we do not enforce a minimum age, users under 13 should have parental consent.
  • Account Required: You must register to access personalized content.
  • Account Rules:
    • Do not use offensive usernames.
    • Keep your password secure; you are responsible for account activity.
  • Sharing Accounts: Allowed, but not recommended (progress tracking is personalized per user).

3. Payments & Subscriptions

  • Free & Paid Plans: Some content is free; premium features require payment.
  • Payment Method: We use Stripe for secure transactions.
  • Refunds: You may request a full refund within 10 days of purchase. After this period, no refunds will be issued.
  • Auto-Renewal: Subscriptions renew automatically unless canceled via "My Subscriptions."

4. Intellectual Property

  • Ownership: All content (courses, videos, text) belongs to OnAlbanian.
  • Restrictions: Users may not download, redistribute, record, or republish lessons.

5. Prohibited Conduct

You must not:

  • Harass others, cheat, or spam.
  • Upload unauthorized content (no user-generated posts).
  • Violate copyright laws.

6. Termination & Suspension

  • Reasons for Ban: Fraud, abuse, or violating these Terms.
  • Warnings: We may issue warnings before termination, but serious violations lead to immediate bans.

7. Disclaimers

  • No Fluency Guarantee: We do not promise fluency from our courses.
  • Third-Party Links: We are not responsible for external sites.

8. Privacy & Cookies

  • Our Privacy Policy explains data handling.
  • We use cookies to improve your experience.

9. Governing Law & Disputes

  • Jurisdiction: Austrian law applies.
  • Dispute Resolution: Contact us first at info@onalbanian.com. If unresolved, disputes may proceed to Austrian courts.

10. Changes to Terms

We may update these Terms. Users will be notified via email or in-platform notices.